Welcome to Previsor

At Previsor, we proudly introduce the
Previsor Customer Engagement Management Platform,
affectionately known as Noel.

Think of Noel as your stage
to deliver your best ideas
for outstanding customer experiences.

Noel represents an innovative approach to
expanding your reach and
cultivating unwavering customer loyalty.

 

Noel - A Partner for the Way Forward

 

Unlock Exceptional Customer Engagement with Noel

 

Powerful brands with millions of customers have the potential to reach even greater heights by engaging customers and forming rewarding relationships. As credit card companies follow airlines in creating coveted experiences, there's a world of opportunity for brands willing to collaborate.

Explore Noel and harness Previsor's Genuine Engagement Methodology (GEM). GEM stands as the foundation of our platform, dedicated to generating invaluable customer data that not only captivates but deeply understands your audience. With GEM, you'll unlock actionable insights and forge stronger, lasting customer relationships.

Imagine an airline or credit card leader that not only helped you discover the perfect in-town setting for a crucial face-to-face meeting but also provided a warm, welcoming experience that put you and your guests at ease. This seamless experience allowed you to focus on collaboration and mutual success.

Noel is the platform, and GEM is your key to leveraging Noel's capabilities to benefit your customers. CEM and GEM – the tools that empower you to make meaningful connections. It's not just a strategy; it's a journey.

 

Built to Elevate Partnerships

Powerful brands, with their vast customer bases, hold the potential to offer customers even more by partnering with the highest-quality collaborators. Noel and GEM are purpose-built for partners to seamlessly coordinate the delivery of extraordinary experiences.

Today's customers seek more than just a great trip; they yearn for a complete journey, from start to finish. It's about finding that perfect setting for a conversation with a valuable new client, making every moment count. This holistic experience is the new benchmark, far beyond individual flights or accommodations. High value is now synonymous with the entire journey.

Noel and GEM are your partners in envisioning and actualizing the potential of seamless collaboration with the kind of partners you aspire to work with. It's about creating unforgettable journeys together.

 

Master Sophisticated Engagement

Engagement should be nothing short of seamless and sophisticated. Noel's foundation is built upon the concept of sophisticated engagement, especially when individuals are "on the move." This means that Noel revolves around transportation, hospitality, and credit card customer engagement—areas where customers are constantly on the go, making choices about airlines, hotels, and payment methods.

During this pivotal "go time," customers are evaluating brand loyalty and making spending decisions. Exceptional engagement takes user experience to unprecedented heights and forges deeper connections with brands. Seamless and sophisticated engagement not only captivates but also motivates customers, and Ducat is meticulously designed to deliver precisely that.

At the heart of GEM (Previsor's Customer Genuine Engagement Methodology) lie the four Ps of engagement:

• Place: Fulfilling the desire to be where the customer wants to be.

• Personal: Acknowledging and catering to the unique preferences of each customer.

• People: Establishing meaningful connections with service professionals before, during, and after each interaction.

• Product: Providing opportunities to explore exciting and diverse offerings, from Spanish gin to gourmet wagyu cheddar sliders.

This comprehensive approach to engagement sets Noel apart and ensures that every interaction is seamless, personalized, and unforgettable.