"Where are you landing
when you get to Chicago?"



For Travelers Heading into O'Hare, a Common Question...

Landings are the Answer.

Imagine a world where travelers delight in describing where they are going to "land". 

As in:

"I am headed to a reserved table at the Peninsula Hotel downtown
where I am hosting my client before a day of meetings tomorrow."

 

Imagine the listener's reaction being...

"Wow, how did you even know about doing that?"


The Response:

"It's part of my favorite loyalty program..."

You Just May Love What Landings
Can Do for Your Loyalty Program.


Landings is a partnership enhancing extension of leading loyalty programs.

Think of Landings connecting
your valuable loyalty program members

to exciting, elevated experiences
that enrich travel and hospitality,

deepen loyalty,
and
accelerate loyalty point/mile volumes.

More about Landings...

The Chicago Peninsula and its beautiful new Lobby is a five star example
of what can make for a great Landing. 

Imagine an elite program member telling their client
to meet them at the Peninsula.

Imagine them being greeted by name.

And imagine them being offered a fantastic mocktail
without looking at a menu
as they and their client get comfortable

and start talking about business.

 

This is the model for a perfect Landing.

 

And the

"Wow, how did you even know about doing that?"...

 

The answer is 

"It's part of the app from my favorite loyalty program
and
I earn a bunch of miles each time I book a Landing!"

 

Landings
are the
Next Sought After
Loyalty Program Amenity
that
Enhances Desirability,
Deepens Loyalty,
and
Increases Loyalty Point Volumes.

 

Here's the Why:

Travelers are in love with lounges and member-only city settings.

Hospitality leaders are natural partners
to the best loyalty programs to expand these offerings.

Travelers arrive, enjoy, and spend.
Great spaces and places serve with care.
Programs deepen loyalty and sell more points or miles.

Landings can make this possible.

 

Here's the What:

Business travelers frequently need "places to land".

A place to land may be for

an important face-to-face conversation,

to have a business lunch or dinner, or

to network at the right breakfast or after hours spot.

A space may be to get a group together
to get to know one another in the right setting, like the rooftop
of another great Peninsula hotel, the Peninsula Manhattan.

Landings can make this possible.

 

Here's the Who:

Just like the status reception a frequent traveler gets in the airline lounge,

hospitality partners are connected,
and offer the traveler the same engagement that drives their emotions.

Beyond the greeting the traveler is connected
via private messaging
to the service professionals to ensure
the Landing is everything they want and need. 
 

And these same service professionals earn recognition
through the platform
so the better they do
the more they are known to the travelers they serve.

 

 

Here's the How:

Landings live in a system we call the Previsor Customer Engagement Management platform or CEM.

If your marketing team already has a CEM, Previsor connects to what you have.

If you want to use the Previsor CEM in standalone mode, no problem at all.

Landings are developed with your partners. They can be targeted.

Your loyalty program members find, favorite, purchase, and use Landings using a co-branded version of the Previsor CEM

Landings are reserved and paid for using the Previsor CEM.

Points/miles earned are sent to your loyalty program with payment.

Payment for the service is provided by the Previsor CEM to your partner.

Previsor's operations team supports the loyalty program and its partner network.

 

If your loyalty program is looking to achieve more with its members and partner, you may find that

Landings are the Answer

Landings are a partnership enhancing extension of leading loyalty programs.
The Previsor CEM platform makes this happen.

Loyalty program users access Landings through a co-branded app or loyalty program app extension.
Tiers of Landings and associated point/mileage earnings determined by loyalty program owner.

Points/miles crediting information and payment and  
customer service and support is provided by Previsor Systems.

Hospitality partners receive technology, training,
support, and payment from Previsor Systems.

 

C-Level Perspective

“We're seeking a solution that can put personalized service into practical motion,
utilizing the capabilities of AI, data, and advanced technology
to enable our service professionals to consistently perform at their peak..”

 

— CEO, Travel and Hospitality Leader

Implementing Landings and Previsor CEM
&

Making Landings Work for Your Loyalty Program

 

We Offer:

Strategy & Planning,
Technology Adaptation,
&
Marketing Program Operations

Engagement Strategy:
Helping You Craft Your
Unique Path

In the world of business, every venture possesses its own unique identity. There's no one-size-fits-all solution, and that's where we come in. If you're considering the benefits of a Customer Engagement Management (CEM) system for your company, our expertise is your guiding light.

We're here to collaborate with you in shaping a strategy that's as unique as your business. Together, we'll envision a comprehensive approach that aligns seamlessly with your goals and values. Then, through meticulous execution, we'll transform that vision into a thriving reality.

At Previsor, we understand that your journey is unlike any other, and your strategy should reflect that distinctiveness. Let's embark on this path together and unlock the full potential of your customer engagement.

Platform Tailoring:
Connecting Your Vision to a Powerful Platform 

Your systems are more than just technology; they're an extension of your unique identity and brand promise. At Previsor, we recognize that distinction, and it's at the core of our approach.

The Previsor Customer Engagement Management (CEM) platform is not just a solution; it's a canvas waiting for your unique brushstrokes. It seamlessly integrates with your existing infrastructure, aligning perfectly with your brand's objectives.

But our journey together doesn't stop at shaping the vision. The next crucial step is where customization takes center stage. We tailor the technology to your exact specifications, ensuring seamless delivery that aligns with GEM (Previsor's Customer Genuine Engagement Methodology) and the four Ps of engagement:

  • Place: Creating experiences where your customers want to be.
  • Personal: Recognizing and catering to your customers' unique preferences.
  • People: Establishing meaningful connections with service professionals that want to perform at their best.
  • Product: Offering exciting and diverse opportunities, from innovative offerings to culinary delights.

With Previsor, your platform isn't just adapted; it's finely tuned to amplify your brand's distinct voice. Let's craft an unforgettable experience for your customers, one that reflects your vision and embraces the essence of GEM and the four Ps.

Program Operations:
Your Team is Busy,
We've Got This

In the dynamic realms of travel and hospitality, the scope of operations extends far beyond a single entity. With a primary focus on these industries, Previsor has a reach that spans across diverse touchpoints, partnerships, and geographical landscapes.

But we're more than just a technology provider. Previsor is your dedicated partner, collaborating closely to not only bring cutting-edge marketing capabilities and technology but to assemble a dedicated team of professionals. Together, we are poised to turn your vision into a living, breathing reality.

Our commitment is to empower your program's operations, ensuring that every facet aligns seamlessly and efficiently. At Previsor, we're not just about possibilities; we're about tangible results and exceptional experiences. Let's embark on this journey of operational excellence together.

About Us

Previsor is a dynamic technology and consulting firm operating in the United States and Europe. Our expertise lies in crafting bespoke business solutions, catering to organizations of all sizes. We have helped leaders from British Airways to Wells Fargo. With a seasoned team boasting over a decade of industry experience, we have consistently delivered exceptional results.

Recognizing the distinctiveness of each enterprise, we excel in tailoring custom solutions to precisely meet our clients' unique requirements. Collaborating closely with our partners, we empower them to attain their objectives and seize opportunities.

At Previsor, we take pride in our team's achievements, including pioneering one of the airline industry's very first online shopping malls for British Airways. This innovative mall was part of a comprehensive strategy, offering British Airways customers the chance to earn extra frequent flyer miles while shopping online and even in-store. Our strategic approach empowers customers to optimize their earning and redemption opportunities, showcasing our team's ingenuity and innovation.

Our commitment to innovation propels us forward, enabling us to introduce cutting-edge technologies and methodologies. This dedication ensures our clients always maintain a competitive edge within their respective industries.

Contact us

Get in touch with us today and let us help you reach your goals.